Patient Experience Survey | Pacific Noble Primary Care

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Thank you for taking the time to share your patient experience with us. Your responses will help us enhance our care services, communications, and patient experiences. This survey is anonymous unless you choose to provide your information for us to follow-up.

Clinic Access & Appointment Experience

1. How easy was it to schedule your appointment?

2. (If applicable) How soon were you contacted after your New Patient Request?

3. Do you prefer Telehealth or In-person visits?

4. Were our clinic hours convenient for your schedule?

5. What would make it easier for you to get the primary care services when you need it?

Mission & Communication Experience

6. How would you rate the experience with your care team (front desk, medical assistant, referral coordinator)?

7. Did you feel your provider listen to you and explained things clearly?

8. How clear and useful was the information you received about your care plan or next steps?

9. Did you feel involved in your care and decisions about your treatment?

Overall Satisfaction

10. How likely are you to recommend Pacific Noble Primary Care to others?

11. What did you appreciate most about your visit?

12. What could we do to improve our patients experience?

13. Would you be interested in participating in future feedback opportunities?

Demographics (Optional)

14. What is your age group?

15. What payer option do you currently use?

16. What primary source do you use for health and/or wellness information?

Were you referred by a specialist or another healthcare office?

If so, please share their name so we can make sure to thank them for coordinating your care with us.

Would you like a care team member to follow up with you about anything you shared?

Yes