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Frequently Asked Questions

What is Elation Passport?

Elation Passport is your secure online patient portal that allows you to easily manage your health information, communicate with your care team, request medication refills, view visit summaries, and more—from the comfort of your home.

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Once you schedule your first appointment, you will receive an email invitation to setup your Elation Passport account. Simply follow the link in the email to create your login credentials and access your patient portal.

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If you did not receive an email or need help getting started, you can access step-by-step instructions here. 

Do You Accept My Insurance?

We accept a variety of insurance plans to ensure care is accessible to as many patients as possible.

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Because insurance networks and coverage details can vary, we encourage you to Contact Us or your insurance provider directly to confirm your specific plan is accepted. Our care team is happy to help you verify eligibility and benefits before your first visit.

 

See below list of commonly accepted insurance plans: 

  • ​Aetna

  • Anthem

  • Asuris

  • Blue Cross Blueshield (BCBS)

  • CIGNA

  • Kaiser

  • Medicare

  • Premera Blue Cross

  • Railroad Medicare

  • Regence 

  • United Healthcare (UHC)

  • United of Omaha

  • Tricare for Life​​

  • VA

  • Please Contact Us for current Medicaid

Where Can I Pick-up My Prescription or Refills

You can pick up your prescriptions or refills at the pharmacy of your choice. When submitting a New Patient Request, please include your preferred pharmacy so we can document it in your file.

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If you need help selecting a pharmacy, you can view our list of local pharmacy options here (Coming Soon).

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If your preferred pharmacy changes at any time, please Contact Us so we can update your records and help prevent any delays in filling your prescriptions.

Do You Have a Mobile App?

Currently we do not offer a dedicated mobile app. However, you can easily add our website to your mobile device's home screen like an app for quick, one-tap access. 

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To add our website to your home screen:

 

iPhone:

  1. Open pacificnoblepc.com in your mobile browser (e.g., Safari, Chrome).

  2. Tap the 'Share' or 'Share Page' icon (square with arrow).

  3. Select 'Add to Home Screen.'

  4. Optionally, you can rename the icon (e.g., PNPC) to a shorter name.

  5. Tap 'Add.'

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Android

  1. Open pacificnoblepc.com in your mobile browser (e.g., Chrome).

  2. Tap the 'Menu' icon' (three dots in top-right).

  3. Select 'Add to Home Screen.'

  4. Optionally, you can rename the icon (e.g., PNPC) to a shorter name.

  5. Tap 'Add.'

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